Ringgit99 takes our responsibility to protect each member's personal information seriously. This document clearly explains what data we collect, how it is used, who can access it, and your rights as a user of our platform.
Six core principles that guide how ringgit99 manages the personal data of Malaysian members.
All data transmitted between your device and ringgit99's servers is encrypted using 256-bit SSL – the same standard used by Maybank, CIMB, and Malaysia's major banks. No third party can intercept or read your data in transit.
Top-Grade EncryptionRinggit99 has never and will never sell, rent, or share members' personal data with any third party for marketing or commercial purposes. Your information belongs to you – we retain it solely for clearly defined and legitimate platform operations.
Data Not SoldAll of ringgit99's data management practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). As a platform serving Malaysian users, we are bound by local data protection laws and take them seriously.
PDPA CompliantYou have the right to request a copy of all personal data ringgit99 holds about you, request corrections to inaccurate data, or request deletion under certain circumstances. Contact our support team and we will process your request within 14 business days.
Your Full RightsRinggit99 does not retain data longer than necessary. Active account data is kept for as long as your account remains active. Following account closure, data is retained for a maximum of 5 years for legal compliance purposes before being permanently deleted from our systems.
Clearance PeriodIn the event of any security incident involving members' personal data, ringgit99 is committed to notifying affected members within 72 hours of detection – in line with international data protection best practices.
Full TransparencyThis Privacy Policy explains how ringgit99 collects, uses, stores, and protects your personal information. By using the ringgit99 platform, you agree to the terms of this Privacy Policy. For any enquiries, contact us at support@ringgit99.best.
Ringgit99 ("we", "the platform") is committed to protecting the privacy of all members who use our services. This Privacy Policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.
This policy applies to all personal information you provide to ringgit99 when registering an account, making deposits or withdrawals, using casino games or Sports Betting, contacting our customer support, or during any other interaction with the ringgit99 platform – whether through the website, mobile app, or other communication channels.
We encourage you to read this document carefully. If you disagree with any part of this Privacy Policy, please stop using the ringgit99 platform and contact us to close your account properly.
Ringgit99 only collects data necessary to provide a safe, transparent, and quality service to our members. The following are the categories of data we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, and a photo of your identification document | Identity verification (KYC), fraud prevention |
| Contact Data | Malaysian phone number, email address, username | Account communications, notifications, customer support |
| Financial Data | Bank account number, bank name, deposit and withdrawal history in MYR | Transaction processing via TnG, DuitNow, GrabPay, FPX |
| Technical Data | IP address, device type, web browser, operating system, access logs | Account security, fraud detection, and platform improvements |
| Game Data | Betting history, games played, session duration, wins, and losses | Account management, responsible gaming compliance |
| Communication Data | Live chat records, support emails, complaints and feedback | Complaint resolution, service quality improvement |
Ringgit99 does not collect information unrelated to the provision of our services. We do not request credit card numbers directly – all payments are processed through secure third-party gateways such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX.
Ringgit99 collects personal data through several different methods, all within the limits permitted under Malaysian law:
Ringgit99 uses the personal data collected for legitimate and specific purposes only. We do not use your data for any purpose beyond what is stated here without your explicit consent:
Ringgit99 does not sell, rent, or disclose members' personal data to third parties for their own commercial purposes. However, in the course of operating a secure and legally compliant platform, there are limited circumstances in which data may be shared:
Ringgit99 works with trusted third-party service providers for specific aspects of our operations. These include payment gateways (Touch 'n Go, GrabPay, DuitNow, FPX), licensed identity verification providers, and cloud service providers that store our data in secure environments. All such providers are bound by strict confidentiality agreements and may only use data for purposes specified by ringgit99.
Ringgit99 may be required to disclose certain data to the relevant Malaysian authorities when mandated by law – including financial regulators, the police, or the courts. We will only disclose the minimum data necessary and strictly within the scope defined by the applicable legal order or requirement.
In cases involving fraud, security threats, or legal action, ringgit99 reserves the right to share relevant information with law enforcement, cybersecurity providers, or other necessary parties to protect our legitimate rights, those of other members, or to prevent serious harm.
In all cases where data is shared with third parties, ringgit99 ensures that the receiving party is bound by confidentiality obligations equal to or stricter than those we apply ourselves. We never sell member data for third-party advertising or marketing purposes.
Ringgit99 continuously invests in security infrastructure to protect member personal data. Security is not just a feature – it is built into every layer of how we develop and operate this platform.
You also play a role in keeping your account secure. Use a strong, unique password for ringgit99, enable 2FA, do not share your login credentials, and contact our support team immediately if you notice any suspicious activity on your account.
Ringgit99 uses cookies and similar tracking technologies to enhance user experience and platform security. Below is an explanation of the types of cookies we use and their purposes:
These cookies are required for the ringgit99 platform to function properly and cannot be disabled. They include session cookies to maintain your login status, security cookies to verify valid session tokens and prevent unauthorised access, and language preference cookies. Without these cookies, the platform will not function.
These cookies store your preferences such as display size, last played game, and account settings to make return visits easier. They do not collect any personally identifiable information.
Ringgit99 uses aggregated, anonymised analytics data to understand how members use the platform – which pages are visited most, average session duration, and navigation flow. This data helps us improve our interface and user experience. Analytics data is not linked to your personal identity.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the ringgit99 platform. For more information on how to manage cookies on your device, refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 and the privacy principles we adhere to, you have the following rights regarding your personal data held by ringgit99:
You have the right to request a copy of all personal data ringgit99 holds about you. We will provide a data report within 14 business days from the date of your request.
If any data we hold about you is inaccurate or out of date, you have the right to request a correction. Simple updates such as your phone number or email address can be made directly through your account settings.
You may request the deletion of your personal data under certain circumstances – for example, if the data is no longer needed for the purpose it was originally collected. Requests are subject to ringgit99's minimum legal data retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Contact our support team or disable it directly in your account notification settings.
You have the right to receive the personal data you have provided to us in a structured, machine-readable format, and to transfer it to another data controller upon request.
In certain circumstances – such as when you dispute the accuracy of your data or object to its processing – you may request that ringgit99 restrict the processing of your data while the dispute is being resolved.
To exercise any of the above rights, contact ringgit99's Data Protection Officer at support@ringgit99.best with the subject line "Privacy Rights Request". Please include your full name and registered account number. We will process your request within 14 business days.
Ringgit99's services are exclusively for individuals aged 18 and above. We do not knowingly collect or store personal data from anyone under the age of 18.
If you are a parent or guardian and believe your minor child has registered a ringgit99 account without your consent, please contact us immediately at support@ringgit99.best. We will investigate and close the account, and delete all associated data within 7 business days of receiving your report.
Ringgit99 takes the protection of minors from exposure to gambling very seriously. If you suspect someone underage is using our platform, please report it to us immediately. Keeping our platform accessible only to eligible users is a shared responsibility.
Ringgit99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or improvements to how we protect member data.
Any material amendments – meaning changes that significantly affect how we use or protect your data – will be communicated to members via their registered email address or an in-platform notification at least 7 days before the changes take effect. For minor changes that do not substantively affect your privacy rights, we will update this document and revise the "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically. Your continued use of the ringgit99 platform after any amendments take effect will be considered acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints about how ringgit99 handles your personal data, or if you wish to exercise any of your privacy rights, please reach out to us through the following channels:
This Privacy Policy governs data protection at ringgit99 and should be read together with Terms & Conditions and Responsible Gaming Policy which together form the entire agreement between you and ringgit99.
Ringgit99 believes that member trust is our most valuable asset. Every decision we make about data management is guided by one question: "Would we be comfortable if this data were our own?" That is the standard we hold ourselves to every day.