Official Document – Last Updated 1 January 2026

Terms & Conditions Ringgit99 –
Guide Complete for Members

This document sets out the rules, rights, and responsibilities of all ringgit99 members. Please read it carefully before using our platform. Continued use of the platform constitutes your agreement to all terms stated herein.

Key Highlights in Our Terms

A summary of the key sections of ringgit99's terms & conditions for your quick reference.

Deposits, Withdrawals & Payments

Minimum deposit of RM20 via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX. Withdrawals to Malaysian bank accounts are processed within 15 minutes. All transactions must be made under the same name as the registered ringgit99 account to avoid rejection.

Deposits from RM20

Bonus & Promotions Terms

All bonuses are subject to clearly stated wagering requirements. Bonuses may not be withdrawn before the wagering conditions have been met. Ringgit99 reserves the right to withdraw any bonus where abuse or an attempt to exploit a promotion is identified.

Clear & Transparent Terms

Account Security & Privacy

You are responsible for keeping your ringgit99 account password confidential. Enable two-factor authentication (2FA) for added security. Your personal information is protected by 256-bit SSL encryption and is not shared with third parties without your consent.

256-bit SSL

Responsible Gaming

Ringgit99 is committed to responsible gaming. Deposit limits, loss limits, session time limits, and self-exclusion tools are available to all members. We reserve the right to restrict or suspend any player's account if we believe they are showing signs of problem gambling.

Player Protection

Prohibitions & Usage Restrictions

The use of automated software, bots, or any technical tools to gain an unfair advantage is strictly prohibited. The use of VPNs or any method to conceal your true location is also prohibited. Violations will result in immediate account closure and forfeiture of balances without notice.

Strict Rules

These Terms & Conditions constitute a binding agreement between you ("Member") and ringgit99 ("Platform"). By registering an account or using any ringgit99 service, you agree to be bound by all terms set out in this document. If you do not agree with any part of these terms, please discontinue use of our platform.

1

Acceptance of Terms & Conditions

These Terms & Conditions ("Agreement") govern the use of the ringgit99 platform, including the website, mobile application, and all services provided under the ringgit99 brand. This document takes effect from 1 January 2026 and supersedes all previous versions.

By accessing the ringgit99 platform, registering an account, making your first deposit, or using any of our games or services, you confirm that you have read, understood, and agreed to be bound by all terms in this document, as well as ringgit99's Privacy Policy and Responsible Gaming Policy.

Ringgit99 reserves the right to update, modify, or add to these terms at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the platform following any changes constitutes acceptance of the updated version of the terms.


2

Member Eligibility

Ringgit99 services are available only to individuals who meet all of the following eligibility criteria:

Age Requirements
  • You must be at least 18 years of age to register for and use ringgit99's services.
  • Ringgit99 reserves the right to request proof of age at any time. Failure to provide satisfactory proof will result in account suspension or closure.
  • If an account is found to be held by a minor, all balances will be forfeited and the account will be closed immediately.
Location Requirements

The ringgit99 platform is intended for users accessing from Malaysia. The use of VPNs, proxies, or any other technical means to conceal your true location and circumvent restrictions is strictly prohibited and may result in account closure without a refund.

Legal Capacity

You must have full legal capacity to enter into binding agreements. Individuals who have been declared bankrupt or are subject to a debt management order are not permitted to register for or use ringgit99 services.


3

Registration & Account Management

Each user is permitted to hold one (1) ringgit99 account only. Owning multiple accounts, whether under the same or different personal details, constitutes a serious breach of these terms and will result in the closure of all associated accounts along with the forfeiture of all balances and bonuses.

By registering, you agree to provide accurate, complete, and up-to-date information. Required details include your full legal name (as shown on your Malaysian identification document), an active Malaysian phone number, and a valid email address. Ringgit99 reserves the right to suspend any account where the information provided is suspected to be inaccurate, pending verification.

Password Security
  • You are solely responsible for the security of your account password.
  • Never share your password with anyone, including ringgit99 staff — we will never ask for your password through any communication channel.
  • Enable Two-Factor Authentication (2FA) for an added layer of account security.
  • Contact ringgit99 customer support immediately if you suspect your account has been accessed without your authorisation.

Ringgit99 shall not be held liable for any losses arising from unauthorised access resulting from your own failure to keep your login credentials secure.


4

Deposits & Payment Methods

Ringgit99 accepts deposits via the following local Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX through Maybank2u and CIMB Clicks. All transactions are processed in Malaysian Ringgit (RM) only.

Deposit Limit
  • Minimum deposit: RM20 per transaction.
  • Members can set their own daily and weekly deposit limits through the responsible gaming settings in their account.
  • Deposits are processed automatically within 30 seconds. If your deposit has not been credited after 5 minutes, please contact ringgit99 customer support with proof of the transaction.
Important Deposit Conditions
  • The name on the e-wallet or bank account used for deposits must match the name registered on your ringgit99 account. Deposits from accounts under a different name will be declined and returned.
  • Ringgit99 does not accept deposits made using third-party credit or debit cards.
  • Depositing funds obtained through illegal means is strictly prohibited. Ringgit99 complies with anti-money laundering guidelines.
  • All deposits are subject to standard security checks, which may require a small amount of additional processing time in certain cases.

Ringgit99 does not accept any payment methods other than those listed above. Deposits made via other methods will not be credited, and refunds may take up to 7 business days to process.


5

Withdrawal of Winnings

Ringgit99 members may withdraw winnings to a Malaysian bank account at any time, provided all account verification requirements have been met and there are no active unresolved bets associated with the balance.

Withdrawal Procedure
  • Minimum withdrawal: RM50 per request.
  • Withdrawals are processed to a Malaysian bank account whose registered name matches the name on the ringgit99 account.
  • Standard processing time is within 15 minutes of the request being submitted, subject to the status of security verification checks.
  • Your first withdrawal may require additional KYC (Know Your Customer) verification, including a copy of your MyKad.
Bonus Withdrawal Conditions
  • Any balance containing bonus or promotional credits must meet the specified wagering requirements before a withdrawal can be processed.
  • The wagering requirement for each bonus is clearly stated in the relevant promotion's terms.
  • Withdrawals of original deposited funds (excluding bonuses) can generally be made at any time without wagering requirements, subject to standard security checks.

Ringgit99 reserves the right to request additional verification for withdrawals exceeding certain limits or where suspicious account activity is detected. This is a protective measure in the best interests of our members and to ensure compliance with applicable regulations.


6

Bonuses & Promotions

Ringgit99 offers a wide range of bonuses and promotions from time to time, including welcome bonuses for new members, cashback, reload bonuses, and special promotions tied to sporting events such as the Malaysia Super League, EPL, BWF World Tour, and ICC cricket tournaments. All bonuses are subject to specific terms stated alongside each promotion.

General Bonus Terms
  • Each bonus carries a wagering requirement (e.g. 10x, 20x, or 30x the bonus value) that must be met before any withdrawal can be made.
  • Minimum bet amounts and eligible game types required to fulfill bonus wagering conditions are specified in each promotion's respective terms.
  • Bonuses cannot be transferred between accounts or converted directly to cash without first satisfying the applicable wagering conditions.
  • Ringgit99 reserves the right to cancel any unused bonus that has not been utilised within the specified validity period, which is typically 7 to 30 days depending on the type of promotion.
Bonus Abuse Prevention

Ringgit99 employs a sophisticated detection system to identify bonus abuse. Activities considered abusive include: registering multiple accounts to claim bonuses repeatedly, low-risk wagering inconsistent with the intended use of a bonus, collusion between accounts to meet wagering requirements, and any abnormal betting patterns. Such violations will result in cancellation of all related bonuses and balances, as well as account closure.

Ringgit99 Tip: Always read the full terms of any promotion before accepting it. Complete terms are available on each promotion's dedicated page. Contact our customer support if you have any questions about a bonus's conditions.


7

Game Rules & Betting

All games offered at ringgit99 – including table games (baccarat, blackjack, roulette, sic bo, dragon tiger), slots, Live Casino, and Sports Betting (football, badminton, cricket, tennis, e-sports) – are subject to their own specific rules. Full rules for each game are available within the in-game help section.

Sports Betting & Live Match Wagering
  • All bets are final once confirmed by the ringgit99 system. Any errors made when placing a bet are the sole responsibility of the member.
  • For postponed or cancelled matches, bets will be voided and stakes refunded in accordance with the relevant sports rules.
  • Odds displayed during in-play betting are subject to change every few seconds. Bets are confirmed at the odds current at the time of confirmation, not the odds shown when the bet slip was first opened.
  • Ringgit99 reserves the right to void any bet accepted as a result of a technical error or a manifest error in odds.
Casino & Table Games
  • All RNG games use a random number generator that has been audited and certified by an accredited independent body.
  • Game outcomes generated by the RNG system are final and cannot be disputed.
  • Any technical interruption during a live casino game will be resolved based on video recordings retained by the studio. Decisions made upon review of these recordings are final.
  • Minimum and maximum bet limits for each table are displayed within the game interface itself.

8

Prohibitions & Unauthorised Use

Use of the ringgit99 platform is subject to certain restrictions designed to ensure a fair and safe experience for all members. Violation of any of the prohibitions below may result in immediate action, including temporary suspension or permanent account closure.

Strictly Prohibited Activities
  • Using automated software, bots, scripts, or any other technical tools to make gameplay decisions, detect patterns, or gain an unfair advantage.
  • Sharing your account or allowing another person to access your ringgit99 account.
  • Owning, accessing, or operating more than one account.
  • Using a VPN, proxy, or any other method to conceal your true IP address when accessing the ringgit99 platform.
  • Any form of fraud, falsification of information, or attempt to interfere with platform systems.
  • Collusion between players to manipulate the system (e.g., colluding in a table poker game).
  • Money laundering – using the ringgit99 platform to conceal or process funds derived from illegal sources.

Ringgit99 cooperates fully with relevant authorities in cases involving fraud, money laundering, or other criminal activity. Any balance held in an account involved in such activities will be forfeited without compensation.


9

Responsible Gaming

Ringgit99 takes responsible gaming seriously and is committed to ensuring our platform does not cause harm to players. Gambling should remain a form of entertainment – not a source of financial or emotional stress.

Responsible Gaming Tools Available
  • Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings. Limits take effect immediately upon being set and cannot be increased within a 24-hour period.
  • Session Loss Limit: Set a maximum loss limit per gaming session. You will be notified when you are approaching the limit, and the system will automatically stop gameplay once the limit is reached.
  • Play Time Limit: Set a maximum play time with automatic reminders when your session is about to end.
  • Temporary Self-Exclusion: Take a break from the platform for 1 day, 1 week, 1 month, or 6 months. During this period, your account will be inaccessible.
  • Permanent Self-Exclusion: Permanently close your account. This action is final and cannot be reversed.

If you or someone you know is showing signs of problem gambling, please contact ringgit99 customer support or visit our Responsible Gaming us for support resources and further information. We also recommend seeking professional help if needed.


10

Privacy & Data Protection

Ringgit99 takes the protection of members' personal information seriously. All data you provide is secured with 256-bit SSL encryption and handled in accordance with Malaysia's Personal Data Protection Act 2010.

Information you provide to ringgit99 is used solely for the following purposes: account management and identity verification, processing deposits and withdrawals, compliance with applicable legal requirements, and improving your platform experience. We do not sell, rent, or share your data with third parties for marketing purposes without your explicit consent.

For full details on how we handle your personal data, please refer to Privacy Policy ringgit99, which forms part of this overall agreement.


11

Liability Limits

Ringgit99 shall not be liable for any indirect, consequential, or punitive losses arising from the use of our platform, including but not limited to loss of winnings, loss of data, or business interruption.

Service Interruptions

Ringgit99 does not guarantee that the platform will operate without interruption at all times. For scheduled maintenance, advance notice will be provided through our communication channels. Unexpected interruptions that affect an active game round will be resolved based on system recordings — and in cases where resolution is not possible, the affected bets will be voided and stakes returned.

Odds or Payout Errors

Ringgit99 reserves the right to void any bet accepted on the basis of a manifest error in odds or an incorrect payout resulting from a system error. In such cases, the full stake will be returned to the relevant member's account.


12

Terms Amendments & Account Closure

Ringgit99 reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Material changes will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect. Minor changes may take effect immediately upon update of this document.

Account Closure by ringgit99
  • Ringgit99 reserves the right to suspend or close any account found to be in breach of these terms, without prior notice in cases of serious violations.
  • In the event of closure due to fraud or misuse, all remaining balances may be forfeited.
  • In the event of closure for reasons other than a terms violation, any valid balance will be returned to the member following a standard security review.
Account Closure by Member

You may close your ringgit99 account at any time by contacting customer support via email at support@ringgit99.best. Before closing, please ensure all active bets have been settled and any remaining balance has been withdrawn. Closed accounts cannot be reopened.

These Terms & Conditions are governed by the laws of Malaysia. Any dispute that cannot be resolved through negotiation will be referred to the appropriate arbitration process in accordance with procedures established by ringgit99.

For any enquiries regarding these Terms & Conditions, contact the ringgit99 support team at support@ringgit99.best or via live chat within the platform. We're available in Bahasa Melayu, 24 hours a day, 7 days a week.

You've Read Our Terms – Ready to Get Started?

Join Ringgit99 with Full Confidence

Now that you're familiar with ringgit99's terms & conditions, register a free account and enjoy the best online casino and Sports Betting experience in Malaysia – over 500 games, deposits from RM20 via TnG or DuitNow, and BM support 24/7.

No registration fee
Minimum deposit RM20
Withdrawals Within 15 Minutes
24/7 BM Support
Bahasa Melayu